Job Title: Licensing & Access Specialist
Requisition #: 999521
Job Type: Permanent 
Location: MRU Main Campus – Calgary, AB T3E 6K6 CA

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 14,000 credit students choose from 12 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is “Mohkinstsis,” which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. Employees also enjoy a strong benefits program, access to recreation facilities and support for parental leave, among other benefits. The Library team consists of approximately 60 employees.

The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.  

About the Role

Reporting to the Associate Dean, Collections and Metadata (AD-CM), the Licensing and Access Specialist (LAS) provides leadership and coordination in relation to licensing and collections access. Managing the library licensing workflow, including reviewing and communicating license details, tracking paperwork and timelines, the LAS is a key member of the Library’s vendor negotiations team. As a source of licensing expertise, the LAS monitors and analyzes developments in library licensing and makes recommendations for changes in licensing policy and strategy. The LAS also coordinates the team providing access and technical support for the Library’s electronic resources. 

Responsibilities

• Manage and oversee electronic content licensing workflow. 
• Monitor and analyze development in library licensing, including trends and changes at the consortial and library level.
• Make recommendations for changes in licensing policy or strategic direction.
• Create, adjust and document licensing related unit procedures and guidelines.
• Resolve problems and provide support for inquiries related to interpretation of terms regarding use of and access to electronic resources. 
• Communicate and document license terms and best practices (i.e. in Alma, Springshare).
• Serve as a member of the collections negotiations team.
• Analyse the performance of the Library’s discovery tool to identify and resolve systematic or platform level linking issues.
• Use creativity and problem solving to identify and solve connection problems, including liaising internally and externally to find solutions. 
• Plan, develop, and oversee electronic resources support service.
• Establish proactive approaches to mitigate electronic access issues improving systems and workflows, including coordinating Library staff.
• Responsible for promotion of new collections content, blog, AtoZ databases list, working with library communications, support staff training on new resources. 
• Provide service on the Public Service Desk, chat and other duties. 
• Assist with monitoring and responding to questions received via the Report a Problem service.

Qualifications 

• Bachelor’s degree or equivalent combination of training and experience. 
• Library specific education such as a Master of Library and Information Science (or equivalent) or Library Information Technology (or equivalent) diploma would be considered an asset. 

• Minimum 3 – 5 years of related working experience.
• Experience in an academic Library with preference for experience working in collection development.
• Knowledge of the application of library licenses in an academic library environment.
• Familiarity with electronic resource licensing workflows.
• Ability to read, understand, communicate and apply complex licensing documentation.
• Proven success in communicating with stakeholders, team members, patrons and content providers.
• Excellent oral, written, and interpersonal communication skills.
• Ability to balance multiple projects and set priorities in a time-sensitive environment.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. 

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. 

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public. 

Salary: $2,655.63 Semi-monthly

Closing Date: November 20, 2020

To Apply: https://mtroyalca.hua.hrsmart.com/hr/ats/Posting/view/1124

A complete dossier including a cover letter, resume and a list of (3) references should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document].pdf (ex. Smith, 999999, Resume.pdf).

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.