Position Title: Library Assistant, Courthouse Libraries BC 
Location: Vancouver, BC  
Position Status: Casual, on-call 
Hourly Rate: $23.92 per hour 

About Courthouse Libraries BC  

Courthouse Libraries BC (CLBC) is seeking a casual, on-call Library Assistant for our Vancouver library. 

CLBC is a province-wide independent not for profit society. Our vision is that everyone in BC has ready access to the legal information and resources they need. CLBC provides the legal community and public with legal resources, librarian expertise and informed referrals, to help people research and manage their legal issues.  

We are looking for a team member to provide the best client support possible in a welcoming and  inclusive environment in our Vancouver library. You will support the day to day functioning and  maintenance of the library and be part of our province-wide Frontline Services team that serves clients  throughout the province. 

We offer a supportive workplace, where we value diversity and work-life balance. You will be scheduled for casual shifts as required. Work hours in the Vancouver location is Monday to Friday, between 8:30am and 4:30pm. 

What You’ll Be Doing 

• Serving the legal community and general public 

• Providing the best customer support possible 

• Working within a collaborative team in person and virtually via Zoom, MS Teams, etc.

• Being the first point of contact for legal information questions in-person, via phone and e-mail

• Contributing to the day to day operation and maintenance of the library (cleaning print collection, sanitizing IT equipment, receiving and sending mail, etc.) 

• Assisting clients to find and use legal information using all available resources

• Providing document delivery, circulation and shelving duties and processing of library materials,  maintaining client accounts 

• Providing administrative support such as entering daily statistics and reporting 

• Handling point of sale and cash transactions 

What You’ll Need 

• Availability to take shifts during working hours (Monday to Friday, 8:30am-4:30pm)

• Completion of Grade 12 

• Excellent interpersonal and customer service skills  

• Previous experience serving the public  

• Ability to set boundaries, use good judgment, and willingness to ask for assistance and team support 

• Ability to balance differing audiences and services 

• Willingness and ability to learn to use new tools 

• Good record-keeping skills and ease of use or learning of electronic products and tools

• Interest in providing access to justice for all members of our community and a desire to incorporate anti-racism, equity, diversity, and inclusion practices in your work 

CLBC believes that a diverse team is necessary to do a good job of serving a diverse public. Lived  experience as a member of an equity-seeking group is a preferred attribute. 

How to Apply 

Please apply at: Library Assistant Vancouver, casual on-call  

Please include in your cover letter how you meet the requirements of the position.  Applications will be accepted until position is filled.  

Successful Candidates 

If you are selected during this process, you will be required to: 

• participate in an in-person, video and/or telephone interview  

• complete satisfactory reference check and criminal records check  

• show proof of being fully vaccinated for COVID19, as defined by BC’s public health officer 

CLBC is committed to building a skilled, diverse workforce reflective of Canadian Society, working  together in an environment of equity, inclusion and respect. Persons from equity seeking groups are  encouraged to self-declare.  

We thank all who apply and only those selected for an interview will be contacted.