Job Posting # 2022-18
Job Type: Union Full-time
Hours: 35 hours per week on average
Number of openings: 1
Salary: $44,546 – $50,053 per annum
Grade: 4
Posting Date: April 7, 2022
Closing Date: April 21, 2022 by 4:30 p.m.

Applications are now being received for the above position in the Technical Services Department with Markham Public Library. The position is currently located at the Administration Centre.

VISION FOR THE POSITION

The Technical Services Assistant performs a variety of functions in the Technical Services Department. This position performs functions in both the Acquisitions and Cataloguing sections of the Department. They execute duties related to the processing of library materials with rigour and exacting attention to detail. Incumbents are proficient in multitasking, focusing and managing high volumes of work within tight timelines. They are flexible and contribute to the Department effectively based on system needs.

DUTIES AND RESPONSIBILITIES

Catalogue Records

1. Updates records in the ILS to reflect new materials added to the library’s collections. Uses purchase information to update records. Follows up on discrepancies promptly.
   
2. Performs bibliographic data entry to update catalogue records as appropriate.

Processing

3. Processes periodical orders, and other library materials by receiving them from suppliers and updating records. Takes appropriate action to follow-up on missing items. 

Classification

4. Assigns classification numbers to materials using MPL’s Customer Centered Classification system. Maintains and updates authority files.
   

Customer Service

5. Provides occasional coverage for Borrower Services Staff in the branches as necessary. Is fully cross trained on Borrower Services functions and the circulation functions of the ILS.
   
6. Provides coverage for reception, particularly for responding to incoming telephone calls. Provides excellent customer service by responding to calls effectively, transferring calls to branches or other personnel accurately and providing directional information to customers.
   
7. In the absence of staff at reception, welcomes visitors to the administration centre and ensures their needs are met promptly and courteously. 

8. Assists with the management of the library’s Interlibrary Loan program by processing incoming requests from customers and by fulfilling requests from borrowing library. Maintains appropriate statistics related to the program.

General Duties

9. Assumes responsibility for the department in the absence of more senior staff. 

10. Compiles and maintains department statistics related to acquisitions and cataloguing. Provides statistical data and reports to the Manager, Collections and Technical Services or other department staff as required.
    
11. Participates in system projects and initiatives as appropriate. 

12. Performs other duties as required. 

QUALIFICATIONS

1. Minimum Library Techniques Diploma from an accredited post-secondary institution.
   
2. Minimum one year related experience in Technical Services or an acceptable equivalent field of work.
   
3. Demonstrated experience and skill in cataloguing library materials.
   
4. Prior experience with Technical Services processes and knowledge of the Symphony ILS are assets. 

DEMONSTRATED SKILLS

1. Demonstrated experience and knowledge of word processing and spreadsheet software. 
   
2. Demonstrated accuracy and attention to details is a requirement of the position. Exceptional organization skills and proven ability to meet deadlines are necessary competencies for the position.
   
3. Proven Customer Service skills and attitudes aligned with MPL’s Customer Service standards.
   
4. Excellent communication and teamwork skills. Proven ability to multitask and manage competing priorities. 

CORE COMPETENCIES

• Assumes Personal Responsibility
• Maintains Accuracy and Attention to Detail
• Communicates Proactively
• Inspires Teamwork
• Embraces Opportunities for Improvement
• Maintains a Learning Mindset
• Extends the CSR Standards to Internal Customers
• Embraces the Strategic Vision
• Adopts a Technology Mindset

WORKPLACE HEALTH AND SAFETY

This position shall:

• Familiarize themselves with the Occupational Health and Safety Act, the Library’s Health and Safety Policy and program, and observe and comply with health and safety regulations and procedures.

• Report health and safety hazards, incidents of infractions of the regulations to their immediate supervisor.

• Use, wear and care for protective devices, clothing and safety equipment provided by the Library for their protection.

• Bring suggestions for the correction of occupational health or safety hazards to the attention of their immediate supervisor.

Please note that Markham Public Library is open 7 days per week; work location is subject to change.

All interested candidates are asked to submit a resume and covering letter indicating how they meet the qualifications of the position to:

E-mail: jobposting@markham.library.on.ca

Please quote job posting #2022-18 in the Subject line.

Markham Public Library has established a mandatory vaccination requirement for staff related to the COVID-19 pandemic. As a result, should you be a successful candidate for a position with the Markham Public Library, you will be required to provide proof of full vaccination upon a conditional offer of employment. Should you require accommodation in accordance with the Human Rights policy with respect to your vaccine status, you will be required to disclose that at the time of the conditional offer so that an accommodation can be developed prior to your start date.

Markham Public Library offers accommodation for applicants with disabilities in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).  Should you require a code-protected accommodation through any stage of the recruitment process, please make them known when contacted, and we will work with you to meet your needs.  

We thank all applicants for their interest, however, only those selected for an interview will be contacted.