Access Services Manager, OISE Library

Date Posted: 07/07/2022
Req ID: 25741
Faculty/Division: Library
Department: OISE Library
Campus: St. George (Downtown Toronto)

Description:

About Us:

The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 42 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs. In addition to more than 15 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material. More than 150,000 new print volumes are acquired each year. The Libraries’ data centre houses more than 500 servers with a storage capacity of 1.5 petabytes.

The Ontario Institute for Studies in Education (OISE) is Canada’s only all-graduate institute of teaching, learning, and research, recognized as a leader in graduate education, initial and continuing teacher education, and research in education and human development. With over 3,000 graduate students and 7,500 continuing education registrants annually, OISE is one of the largest graduate divisions at the University of Toronto, and one of the largest and most research-intensive faculties of education in North America. OISE offers an intellectually rich and supportive environment guided by a commitment to equity, diversity, and social justice. For more information about OISE, visit: http://www.oise.utoronto.ca. For information about the OISE Library, see https://oise.library.utoronto.ca/.

Your Opportunity:

Reporting to the Director of the OISE Library, you will be a strong administrator, team builder and leader who provides senior level support in many administrative, operational, management and budgetary responsibilities. You will work with members of the OISE Library team to continue to build a library culture that is welcoming and inclusive.

As Access Services Manager, OISE Library, you will provide overall leadership to permanent and casual unionized staff, including hiring, training, mentoring, supporting professional development, and scheduling staff. You will oversee the operation and delivery of services in the Access Services Department and will take an active role in formulating and updating user-centered policies and procedures with a focus on equity, inclusion, and diversity. Informed by community consultation and operational statistics, you will recommend improvements to library services and spaces. You will work closely with the OISE Facilities and Services team to ensure that library facilities are safe and well-maintained, and with colleagues in the Library’s IT Department to ensure the smooth operation of computers and other technologies in the library. You will review and approve ground floor event booking requests, and will help to develop and implement sustainability-focused plans for the Library’s services, facilities, and work processes.

QUALIFICATIONS (MINIMUM)

EDUCATION:

Undergraduate degree or an equivalent combination of education or experience.

EXPERIENCE:

Minimum of 3 years of relevant experience.
Experience supervising staff in a library environment preferred.
Knowledge of the University of Toronto Libraries system, and the integrated library software, including the online catalogue is an asset.

SKILLS:

Excellent oral and written communication skills
Outstanding interpersonal skills
Demonstrated commitment to equity, diversity, and social justice
Proven ability to promote respect and inclusion by working successfully with a wide variety of people, and encouraging their participation and involvement
Demonstrated commitment to user-centered services and to ongoing service improvement
Excellent analytical and problem-solving skills
Strong initiative and ability to manage multiple tasks and priorities effectively
Demonstrated flexibility, creativity, and ability to adapt to a changing environment
Demonstrated commitment to innovation and continuous learning

OTHER:

Project management skills preferred
Skills working in Microsoft Office Suite and Office 365

NOTES:

Regular hours of work are:

Monday – Friday, 9am – 5pm

One Saturday shift / month, on average

May occasionally need to work an evening shift until 9pm

Closing Date: 07/22/2022, 11:59PM ET
Employee Group: Salaried
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 1 — Hiring Zone: $67,046 – $78,220 — Broadband Salary Range: $67,046 – $111,741
Job Category: Library Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.