Collections Services Technician – (3122)

Job Title: Collections Services Technician
Job Type: Replacement Term
Union: MRSA
Position Classification: SLB07 Library Assistant VII
Salary Grade: $55,982.00 – $70,841.00
FT or PT: Full-time
Hybrid Work: This position is eligible
Position End Date (if applicable): 12/23/2025
Location: MRU Main Campus – Calgary, AB T3E 6K6 CA (Primary)

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. 

The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.  The Library team consists of approximately 60 employees. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development.  

About the Role

Reporting to the Manager, Collections & Content, the Collections Services Technician (Replacement term to December 23, 2025) is responsible for acquisitions, cataloguing, and metadata functions within the Collections Services unit. They play a vital role in the mission of the Library, helping to ensure that materials needed to support university programming are ordered and received in a timely manner and made findable and accessible for those who need them. The successful candidate will have a collaborative and user focused approach to library collections work and will actively support and contribute to MRU Library’s ongoing efforts towards Indigenous reconciliation and diversity, equity, justice, inclusion and accessibility. This position is full-time (35 hours per week on-campus, working Monday to Friday).

Responsibilities:

• Order Processing: Processes orders supporting various purchasing models (e.g., one-time, subscription, patron-driven) using ILS and acquisitions tools, and reconciles invoices and credit card statements to ensure accurate and timely payments.
• Resource Access & Coordination: Assists with maintaining electronic resource access, verifies entitlement lists, and coordinates with subject selectors and vendors.
• Workflow Optimization: Adopts new tools and methods and optimizes ALMA LSP functionality to improve acquisitions processes.
• Cataloguing: Catalogues and classifies a variety of materials, applying national, international, and local standards (including MARC and RDA) to ensure accurate and accessible records.
• Inclusive Practices: Applies critical and inclusive cataloguing principles to enhance user access and address representation in metadata.
• Metadata Management: Utilizes knowledge of bibliographic records, subject headings, and metadata management tools (including MarcEdit and Alma Metadata Editor) to manage local and shared records, enhancing resource discoverability.
• User Assistance: Deliver point of need services to Library users at the Service Desk or through chat/email to facilitate the use of library resources

Qualifications and Skills: 

• Library Information Technology diploma required; MLIS or bachelor’s degree an asset.
• Knowledge of acquisitions and access models (e.g., approval plans, firm orders, subscriptions, open access).
• Familiarity with library ordering systems (e.g., GOBI) or online bookstores (e.g., Amazon).
• Familiarity with recording of financial information and reconciling statements and invoices
• Strong knowledge of cataloguing principles and standards for bibliographic records (eg MARC, RDA, LCC), inclusive cataloguing and metadata management practices,  as well as experience with original or copy cataloguing.
• Industry knowledge of current and emerging metadata standards (e.g., Dublin Core, OAI, MODS, BIBFRAME, linked data), integrated library systems, electronic acquisitions processes, and resource management processes.
• Strong organizational, analytical, problem-solving, and decision-making skills with the ability to work independently and collaboratively with high accuracy.
• Comfortable with spreadsheet and office software for workflow management (eg. Google Workspace, Microsoft suite)
• Understanding of and familiarity with the post-secondary environment and the needs of academic Library users.
• Strong written and oral communication. 

Previous work experience in academic libraries, preferably in collections, experience with Alma LSP, Primo discovery layer, GOBI, MARCEdit, OpenRefine, or Springshare products, and experience in managing electronic resources and/or an understanding of trends in electronic resource management are assets. Experience in a public-facing customer service role is also an asset.

Closing Date: January 29, 2025

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. We encourage all qualified candidates to apply; however, Canadian citizens, permanent residents and others currently legally eligible to work in Canada will be given priority.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. Currently, more than 15,000 credit students choose from 14 bachelor degrees and 38 majors. Learn more at mru.ca/AcademicPlan.

Mount Royal University is situated on an ancient and storied land that is steeped in ceremony and history that, until recently, was occupied exclusively by people indigenous to this place. With gratitude and reciprocity, Mount Royal acknowledges the relationships to the land and all beings, and the songs, stories and teachings of the Siksika Nation, the Piikani Nation, the Kainai Nation, the Îethka Stoney Nakoda Nation (consisting of the Chiniki, Bearspaw and Goodstoney Nations), the people of the Tsuut’ina Nation, and the Métis. Learn more about MRU’s Land Acknowledgement.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.